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2002SON
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Message 118993 - Posted: 30 Apr 2026, 4:13:29 UTC - in response to Message 118992.  

That's some qwerty slaping bombasticly good news -a-roo!
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Message 118999 - Posted: 30 Apr 2026, 20:36:21 UTC

WCG website is down for me, but WUs are still flowing.
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Message 119000 - Posted: 30 Apr 2026, 21:45:38 UTC

They are getting better at communication... The site now says

Webserver is currently down due to an issue with RabbitMQ in the Openstack hosting environment, hosting is working to recover the webserver now.

BOINC services are still up, so far only the webserver was affected causing the load balancer to return this 503 error page when volunteers attempt to access the WCG Website or Forum.
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Grumpy Swede
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Message 119002 - Posted: 30 Apr 2026, 22:46:19 UTC - in response to Message 119000.  

In reply to unixchick's message of 30 Apr 2026:
They are getting better at communication... The site now says

Webserver is currently down due to an issue with RabbitMQ in the Openstack hosting environment, hosting is working to recover the webserver now.

BOINC services are still up, so far only the webserver was affected causing the load balancer to return this 503 error page when volunteers attempt to access the WCG Website or Forum.
Well, I doubt that "hosting is working to recover the webserver now". Sharcnet hosting only works normal office hours, and it's now 18:45 in Toronto.
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Grumpy Swede
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Message 119004 - Posted: 1 May 2026, 1:07:24 UTC

It's back. That was unusual, since Sharcnet so far has not worked outside of office hours.

A new update too:

April 30, 2026
Website outage approximately 17:30-23:00 UTC April 30th, 2026
was caused by an issue with RabbitMQ in our Openstack environment. The webserver became unresponsive, and failed to recover after reboot. Hosting intervened to recover the instance, and we were able to bring the Website and Forum back up - as of 7:15pm EDT.
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bill
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Message 119015 - Posted: 1 May 2026, 18:22:45 UTC - in response to Message 119004.  

In reply to Grumpy Swede's message of 1 May 2026:
That was unusual, since Sharcnet so far has not worked outside of office hours.

That's odd, given their purported role from what I read at wikipedia. Heck the last two organizations I worked for provided systems support during normal office hours, 24x7 in special cases, and even in normal times there was always someone carrying a beeper/phone to provide off hours/weekend support.
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Grant (SSSF)

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Message 119016 - Posted: 1 May 2026, 18:33:09 UTC - in response to Message 119015.  

In reply to bill's message of 1 May 2026:
In reply to Grumpy Swede's message of 1 May 2026:
That was unusual, since Sharcnet so far has not worked outside of office hours.

That's odd, given their purported role from what I read at wikipedia. Heck the last two organizations I worked for provided systems support during normal office hours, 24x7 in special cases, and even in normal times there was always someone carrying a beeper/phone to provide off hours/weekend support.
And i expect those organisations paid well for that support.
The usual response to "How much support do you want?" is generally "How much can you afford?"
Grant
Darwin NT.
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bill
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Message 119017 - Posted: 1 May 2026, 21:44:22 UTC - in response to Message 119016.  

Can't disagree with you. But since both related to (US) national defense, uptime is/was paramount. The wikipedia article for SHARCNET says, in part, "It was formed to allow members access to larger, faster, and more modern computer resources than they would otherwise be able to afford, and to retain researchers at their organizations", Now if I were a member of that consortium I'd want support for that resource during off hours also. Since the uptime seems to run less than 24x365 and, at best, "office hours" of support is less than 24% of the time.
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Grumpy Swede
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Message 119019 - Posted: 1 May 2026, 22:23:41 UTC

From: How long should I expect to wait for support?

How long should I expect to wait for support?
Unfortunately Alliance/SHARCNET does not have adequate funding to provide support 24 hours a day, 7 days a week. User support and system monitoring is limited to regular business hours: there is no official support on weekends or holidays, or outside 9:00 - 17:00 EST .

Please note that this includes monitoring of our systems and operations, so typically when there are problems overnight or on weekends/holidays system notices will not be posted until the next business day.
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Grumpy Swede
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Message 119020 - Posted: 1 May 2026, 22:32:50 UTC

And now the Jurisica Operational Status page, at https://www.cs.toronto.edu/~juris/jlab/wcg.html, is down with the following information:

Due to a scheduled University power outage, the resource you are looking for is temporarily unavailable. The power should be restored early Monday morning, May 4th. Please return to the main departmental page by following the 'Home' button above or clicking this return link.

We apologize for the inconvenience.
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bill
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Message 119023 - Posted: 2 May 2026, 1:15:13 UTC - in response to Message 119020.  
Last modified: 2 May 2026, 1:16:47 UTC

On a positive note...it allows them to do an orderly shutdown, for a change. FOR not OR...Darned autocorrect.
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Message boards : Projects : Anything and Everything to do with (WCG) World Community Grid

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